Thank you for shopping with RAMAN ECLIPSE SOLUTIONS LLC. We want you to feel confident with every purchase. If you are not completely satisfied, please review our return and refund policy below.
Company Information
RAMAN ECLIPSE SOLUTIONS LLC
624 Woodington Dr, Lancaster, CA 93535-3806
Email: info@ramaneclipsesolutionsllc.shop
Phone: +1(415) 857-1862
1. Return Eligibility
We accept return requests within 30 days of delivery.
To qualify for a return, items must:
- Be unused and unworn
- Be in original condition
- Include original tags and packaging
- Not show signs of washing, damage, or alteration
Items that do not meet these requirements may not be accepted.
2. Non-Returnable Items
The following items are generally not eligible for return:
- Final sale or clearance items
- Gift cards
- Customized or personalized items
- Items returned outside the return window
3. Return Process
To start a return:
- Contact us at info@ramaneclipsesolutionsllc.shop
- Include your order number and reason for return
- If requested, attach photos of the item
- Wait for return instructions before sending the package
Unauthorized returns may not be accepted.
4. Refunds
Once your returned item is received and inspected:
- Approved refunds will be processed to the original payment method
- Refund processing may take 5–10 business days depending on your bank or payment provider
If your refund has not appeared after the processing period, please contact your payment provider first.
5. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect
- Original shipping charges are generally non-refundable
6. Exchanges
We currently accept exchanges for:
- Damaged items
- Incorrect items received
- Size issues (subject to availability)
Please contact us before requesting an exchange.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item:
- Contact us within 7 days of delivery
- Include your order number and supporting photos
We will review the issue and provide assistance.
8. Cancellations
Orders may only be canceled before they have been processed for shipment.
Once an order has been shipped, it cannot be canceled and must follow the standard return process.
9. Contact Us
For return or refund questions, please contact:
RAMAN ECLIPSE SOLUTIONS LLC
624 Woodington Dr, Lancaster, CA 93535-3806
Email: info@ramaneclipsesolutionsllc.shop
Phone: +1(415) 857-1862